13/11/2026 12:20
Bing!
We’re seeing some signs of life in Microsoft 365 email flow and Outlook.com.
13/11/2026 12:15
Some initial thoughts on this…
“It would still be working if we hadn’t all just moved to the cloud…”
Well, maybe your internal email might be working, but the vast majority of the working world has moved on, and they won’t be getting your messages. It’s an interesting thought, but we have decades of experience working with email servers on-premise and in “the cloud”. I can say with certainty that when we used to manage Microsoft Exchange servers on-premise, they was much more downtime, and they cost a lot of money to maintain and support. Admittedly an outage on your on-premise Exchange server would rarely cause global disruption, but I would suggest the majority of businesses accept the occasional blip associated with cloud-hosted email, over the the massive financial overhead of purchasing, deploying and maintaining your own email servers.
“I wish I didn’t use email for 2FA…”
Yep, thanks to improved security, most systems require you to use 2FA in order to verify your identity. For most users, they will use an authentication app such as Authy or Google Authenticator. If you choose to use email as a means of 2FA, or you’re trying to access a system that requires you to receive an authentication token over email, then today will be worse for you.
“We should have got Slack…”
If you’re reliant on Teams or email for internal messaging of colleagues, you will feel the pain today. It’s worth looking at some of the excellent non-Microsoft messaging / productivity tools for internal messaging and communication.
13/11/2026 11:30
Latest news suggests this was not the result of a cyber attack. Microsoft are reporting “signs of stabilisation”, whatever that means… we are continuing to see no improvement across our client estate.
13/11/2026 09:30
Friday the 13th? The day nobody had any email. Well technically it started yesterday, but today most of our clients went to work to find they had no email, with disruption to other Microsoft services including Teams, Sharepoint and Copilot.
We’ll use this page to keep you updated on progress, although to be fair, the national news has most of this covered!
As it stands, if you need to get in touch with us for support (hopefully not to tell us your email is broken!), then you can always call us on 01922 830000 or you can WhatsApp message us on the same number. Even if your email is working, there’s a good chance ours is not, so we may not see your ticket.
You may find that other services in your business are also disrupted. Anything that relies on email flow for functionality, or other 3rd party software or services which rely on Microsoft systems may also be affected.
